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Grab Deals - Terms & Conditions


These terms and conditions (“Terms”) shall be applicable to the User (as defined hereinafter) participating in the Offer (as defined hereinafter) who agrees to be bound by the same and shall regulate the provisions of the specified products and services provided by Axis Bank Limited (“Axis Bank”). Any User participating in the Offer shall be deemed to have read, understood and accepted these terms and conditions and these Terms shall be in addition to and not in derogation of other applicable terms and conditions of any account or any other facility/services offered by Axis Bank and/or such other terms and conditions as may be specified by Axis Bank. 



The following words and phrases shall have the meanings set out herein below in this document unless repugnant to the context: 


“User" shall mean a person who is an Axis Bank savings account holder or an Axis Bank credit card holder and who shops via Grab Deals platform.


 “Offer" shall mean the cashbacks or reward points that Axis Bank will provide the User upon successfully completing transactions via basis certain conditions listed under Terms of Offer below.


“Affiliate" shall mean the merchants/brands listed on Grab Deals platform.


Axis Bank Grab Deals is a platform only for display of offers extended by Affiliate/(s) to the User/(s). Axis Bank is hosting the Grab Deals platform purely for the convenience of its User’s to display the offers extended by Affiliate/(s) to the User/(s) . The products/services are being offered solely by the Affiliate/(s) and Axis Bank is not selling/rendering any of these products/services. Axis Bank is not undertaking the business of on-line retail trading or shopping by hosting the Grab Deals platform. Axis Bank will not earn any commission or any other fee upon its User/(s) viewing the offers made available by the Affiliate/(s)  or purchasing/ availing of a product/service offered by the Affiliate/(s), except the customary considerations for use of credit card/debit cards/net banking facility. The User/(s) is free to purchase/avail them from any other stores/online platforms and by using any other payment mechanism. Axis Bank is merely facilitating the payment to its User/(s) by providing the Payment Gateway Services. By hosting the Grab Deals platform, Axis Bank is neither guaranteeing nor giving any warranty nor making any representation with respect to the offers made by the Affiliate/(s). Axis Bank is neither endorsing the Affiliate/(s)  or any product/service nor is it responsible for sale/quality/features of the products/ services under the Offer. Any Information on the Axis Bank Grab Deals website (or the section thereof to which you will be directed) whether about the the Affiliate/(s)t or the products/services being offered have not been verified by Axis Bank. Axis Bank shall not be liable or responsible for any such information. Axis Bank will not bear any obligation or liability if a User purchases/avails of a product/service under an offer. If you choose to avail of the purchase/avail of a product/service, Axis Bank will neither be a party to nor in any manner concerned with such purchase/availment nor be liable or responsible for any act or omission of the Affiliate or the User. All product/service related queries/complaints will be addressed by the respective Affiliate only.


The website is powered and maintained by Vernost Marketing Technology Solutions Pvt. Ltd (“Vernost” on behalf of Axis Bank, a company incorporated and existing in accordance with the laws of India. The following terms and conditions apply to all visitors or Users of this Website. Please read these site Terms and Conditions carefully before using this website. By accessing or using this website you explicitly agree to comply with and be bound by these site Terms and Conditions. When you access any of the sub-Site (whether belonging to an ‘associate’ of Company or otherwise) through this site, then the sub-site may have its own terms and conditions, which are specific to such sub-site.


These Terms and Conditions of use and any additional terms posted on this site together constitute the entire agreement between Company and you with respect to your use of this site.



  • The offer is valid only for Axis Bank account holders and Axis Bank credit card holders.
  • This offer is applicable to the user only if the user had transacted using the Axis Bank credit or debit card (specified by the user at the authentication page) on the affiliate’s site. If the user had transacted partly/wholly using any other payment instrument (other than the one which was specified by the user at the authentication page), the cashback/reward points will not be applicable.
  • Offer valid only for Axis retail customers. Any transaction done via businesses/ business correspondents or suspicious transactions shall not be eligible.
  • The maximum cashback that the User can get by transacting via Grab Deals platform is Rs. 1000/- per account/credit card per calendar month (Regular offer)
  • The cashback will be credited to User’s original mode of payment (debit or credit card) within 90 to 120 days from the date of transaction.
  • The offer will be applicable only for one mobile phone purchased (per debit or credit card), on any Affiliate. This offer is not applicable to the second mobile purchased in that calendar month. In case the User purchases two mobile phones via Grab Deals platform, the offer will be applicable only for the first mobile purchased (across all Affiliates).
  • Cashback is NOT applicable on purchases made with an Axis Bank NRE account.
  • By participating in this Offer, User agrees to be bound by the terms & conditions of this Offer including any other applicable terms & conditions modified and prescribed by Axis Bank from time to time. Any such participation by the user shall imply that the User has read, understood and accepted the Terms and Conditions hereunder.
  • Cashbacks/Reward Points on Axis Bank Debit & Credit cards is only on items added to cart on the Affiliates immediately after landing from the Axis Bank Grab Deals. The offer will NOT be applicable on items that were already in the User’s cart (added during a previous session) but need to be added post landing from the Axis Bank Grab Deals platform only.
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  • The Offer will not be applicable for topping up Amazon Pay Balance, purchase of Amazon Prime, Audible Music memberships, Flight & Movie ticket Bookings, Bill Payments & Recharges, Gold & Silver coins and all kinds of Gift Cards via Grab Deals platform.
  • This Offer is non-transferrable to any other person and cannot be exchanged with any other offer.
  • This Offer is not transferable, non-assignable, and non-negotiable and cannot be en-cashed or clubbed with any other offer of Axis Bank.
  • In all matters relating to the Offer and these terms & conditions, the decision taken by Axis Bank will be the final decisionul, ol, li, which will be binding on the User.
  • The Terms and Conditions of the campaign/Offer shall be in addition to and not in substitution/ derogation to the primary terms and conditions governing the usage of the services offered by Axis Bank.
  • Any User/(s) participating in this campaign/Offer shall be deemed to have read, understood and accepted these Terms & conditions.
  • The participation in the Offer is entirely voluntary and it is understood, that the participation by the User/(s) shall be deemed to have been made on a voluntary basis.
  • Axis Bank shall in no way be liable if any User/(s) is/are unable/fail to do the transaction due to incompatible Mobile Phone handsets, Telecom Usage Plans or network failures or system failure/error or for any other reason whatsoever.
  • Axis Bank reserves the right to, without liability or prejudice to any of its other rights, at any time, without previous notice and from time to time, withdraw/suspend/amend/cancel this Offer, without assigning any reasons thereof.
  • Axis Bank will not be responsible or liable in case the Offer is not configured or could not be availed due to malfunction, delay, traffic/congestion on any telephone network or line, computer online system, servers or providers, mobile handset, computer equipment, software, or website. User cannot claim any loss, cost or damages from Axis Bank which may arise due to these technical reasons.
  • Offers will be honored only for transactions that are successfully tracked and verified by the Affiliate and Axis Bank holds no responsibility.
  • All taxes, duties, levies or other statutory dues and charges payable in connection with the benefits accruing under the Offer shall be borne solely by the account holder and Axis Bank will not be liable in any manner whatsoever for any such taxes, duties, levies or other statutory dues.
  • Incomplete / rejected / invalid / returned /disputed or unauthorized/fraudulent recharges or transactions will not be considered for the Offer.
  • These Terms and Conditions shall be governed by the laws of India. The courts at Mumbai shall have the exclusive jurisdiction in respect of any disputes with respect to all the subject matter with relation to the Offer.
  • Offer and these terms and conditions and an arrangement herein shall be subject to applicable RBI guidelines issued from time to time and prevailing law and regulations. This Offer is / would be modified / discontinued based on the prevailing law / regulation at any point of time and neither party shall be under any liability or obligation or continue implementation of the said Offer till such time the terms are modified by the parties as per the prevailing/ amended law at that point of time. In the event, that the Offer cannot be continued without total compliance of the prevailing law at any point of time, this Offer shall be deemed to be terminated forthwith from the date when the amended law restricting / prohibiting the Offer comes into force.
  • Axis Bank reserves the right to modify/ change all or any of the terms and conditions contained herein as per its discretion without assigning any reasons or without any prior intimation/notice whatsoever. Axis Bank also reserves the right to discontinue the Offer without assigning any reasons or without any prior intimation whatsoever. Axis Bank will not be liable in any manner whatsoever for any loss/ damage /claim/injury that may arise due to withdrawal or change in the terms and conditions of the Offer or discontinuation of it.
  • For any queries pertaining to the cashbacks or reward points given by Axis Bank through the Offer, the User should get in touch with Axis bank call center: 1800-209-5577.
  • The Offer is not available wherever prohibited and/or on products/services for which such offers cannot be made available for any reason whatsoever. The Offer is void where prohibited by law.
  • User/(s) whose account is not active and/or are blocked/closed or have a credit freeze will not be eligible for the benefits of this campaign/Offer.
  • Axis Bank reserves the right to disqualify the User from the benefits of the Offer if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the Offer or otherwise for any reason whatsoever. In case of any fraudulent activity, for the purpose of availing the benefits under the Offer, necessary action will be taken by the Bank. Please note Bank’s discretion in this regard shall be final and binding.
  • User/s whose account has been classified as delinquent before or during the validity of the offer period will not be eligible for the benefits of the Offer. Bank’s discretion in this regard shall be final.
  • Axis Bank is not responsible for any errors and/or omissions in the terms and conditions contained herein. All information is provided on "as is" basis without warranty of any kind. Axis Bank makes no representation and disclaims all express, implied, warranties of any kind to the User/(s) and/or any third party including, without limitation, warranties as to accuracy, timeliness, completeness, merchantability, or fitness for any particular purpose.
  • Axis Bank/ Vernost reserves the right to undertake all necessary steps to ensure that the security, safety and integrity of Company's systems as well as its clients and users interests are and remain, well-protected. Towards this end, Vernost may take various steps to verify and confirm the authenticity, enforceability and validity of orders placed by you.
  • Grab Deals reserves the right to introduce new products and replace the existing ones at any point in time without prior intimation to the member.
  • Clubbing of this Offer with any other cashbacks/reward points/discounts (existing or new) is at bank’s discretion. Axis Bank reserves the right to add or remove any such cashback/reward points/discounts along with this offer.
  • The User/(s) agrees to indemnify and keep Axis Bank indemnified for any loss or damage that Axis Bank may suffer with respect to the Offer including but not limited to any fraudulent and/or illegal transaction or any misrepresentation made by the User/(s) r while participating in this Offer.
  • In the event of any conflict or inconsistency regarding any instructions and conditions on any advertising or promotional material relating to the Offer, these Terms and Conditions shall prevail over all such other instructions and conditions and failure by Axis Bank to enforce any of its rights at any stage does not constitute a waiver of those rights.

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